Patient Access Representative
4 weeks ago
We are seeking a highly organized and detail-oriented Patient Access Representative to join our team at Gateway Regional Medical Center. As a key member of our admissions team, you will be responsible for ensuring a smooth and efficient registration process for our patients.
Key Responsibilities
- Obtain and verify patient demographic and financial information, ensuring accuracy and completeness.
- Perform pre-certification and co-pay collection, entering data into our computer system and maintaining thorough documentation.
- Collect and process patient payments, deposits, and insurance information.
- Provide exceptional customer service, responding to patient inquiries and resolving issues in a timely and professional manner.
- Collaborate with other departments to ensure seamless patient flow and efficient use of resources.
Requirements
- High school diploma or equivalent required; additional education or training preferred.
- 1 year of healthcare experience, preferably in patient access or registration.
- Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
- Knowledge of medical terminology, insurance requirements, and credit guidelines.
- Ability to maintain confidentiality and handle sensitive patient information with discretion.
What We Offer
- A competitive hourly rate, negotiable based on experience.
- A comprehensive benefits package, including medical, dental, and vision insurance.
- Opportunities for professional growth and development, with training and advancement opportunities within the medical field.
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