Hospitality Team Member

3 weeks ago


Grand Rapids, Michigan, United States Amway Grand Plaza Hotel Full time
About the Role

At the Amway Grand Plaza Hotel, we're seeking a dedicated and customer-focused Dining Service Coordinator to join our dynamic team. This part-time position offers an excellent opportunity to develop your skills in providing exceptional service to our guests.

As a Dining Service Coordinator, you'll be responsible for ensuring seamless operations within our restaurant. Your key responsibilities will include:

  • Providing attentive and personalized service to our guests, exceeding their expectations at every touchpoint.
  • Maintaining high standards of cleanliness and organization throughout the restaurant, adhering to our strict health and safety protocols.
  • Collaborating with colleagues to deliver exceptional guest experiences, creating a positive and welcoming atmosphere.
  • Familiarizing yourself with our menu offerings, including happy hour specials, and making recommendations to enhance the guest experience.
  • Contributing to maintaining accurate records, waste management, and adhering to departmental attendance policies.
Requirements

To succeed in this role, you'll need:

  • A passion for delivering exceptional customer service.
  • Strong communication and teamwork skills.
  • The ability to multitask and adapt to changing priorities.
  • Basic math skills and attention to detail.
  • TiPS certification is preferred but not essential.

We estimate the salary for this role to be around $12-$15 per hour, based on industry standards and your location.



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