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Restaurant Shift Manager
2 months ago
We are a fast-casual restaurant chain that prides itself on serving high-quality, made-to-order meals in a welcoming and efficient environment. Our mission is to nourish and inspire every team member, guest, and community we serve.
Job SummaryWe are seeking a skilled Restaurant Shift Manager to lead our team and drive guest satisfaction. As a Shift Manager, you will be responsible for motivating and coaching our team members to deliver exceptional customer service and maintain a clean and safe restaurant environment.
Key Responsibilities- Lead by Example: Demonstrate a strong work ethic and lead by example, setting the tone for a positive and productive work environment.
- Coach and Develop Team Members: Provide guidance and support to team members to help them grow and develop in their roles.
- Drive Guest Satisfaction: Ensure that every guest has a positive experience, from the moment they walk in the door to the moment they leave.
- Maintain a Clean and Safe Environment: Ensure that the restaurant is clean, safe, and well-maintained, meeting or exceeding company standards.
- Manage Inventory and Supplies: Effectively manage inventory and supplies to minimize waste and ensure that the restaurant is always fully stocked.
- Monitor and Analyze Sales and Performance: Analyze sales and performance data to identify areas for improvement and make data-driven decisions to drive growth and profitability.
- Previous Management or Leadership Experience: A minimum of 1 year of experience in a management or leadership role, preferably in the food service industry.
- Customer Service Experience: A minimum of 1 year of experience in a customer-facing role, preferably in the food service industry.
- Ability to Work in a Fast-Paced Environment: Ability to work in a fast-paced environment and adapt to changing circumstances.
- Strong Communication and Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to effectively communicate with team members, guests, and other stakeholders.
- Ability to Lift Up to 55 Pounds: Ability to lift up to 55 pounds, with or without reasonable accommodation.
- Competitive Pay and Benefits: Competitive pay and benefits, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
- Opportunities for Career Growth and Development: Opportunities for career growth and development, including training and development programs and opportunities for advancement.
- A Fun and Supportive Work Environment: A fun and supportive work environment, with a team-oriented culture and a commitment to employee satisfaction and well-being.