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Restaurant Server

2 months ago


Iron Mountain Michigan, United States Pine Mountain Resort Full time

About Us:

Pine Mountain Resort is a world-class hospitality company that values its employees and is committed to creating exceptional guest experiences. Our company culture is built on a foundation of respect, empathy, and a passion for delivering outstanding service.

Our Mission:

We strive to provide a supportive and inclusive work environment that fosters growth, development, and wellbeing. Our team members are the face of our company, and we are committed to helping them build the skills and knowledge they need to advance their careers.

Job Summary:

We are seeking a highly motivated and customer-focused Restaurant Server to join our team. As a Restaurant Server, you will be responsible for ensuring our guests have an exceptional dining experience. This includes greeting guests, presenting menus, serving food and beverages, and providing accurate and timely service.

Key Responsibilities:

  • Prepare the restaurant pre-shift for the service ahead
  • Greet guests as they arrive or move about the restaurant
  • Guide guests on their culinary journey through descriptive selling of the menu
  • Be accurate in your order taking, confirming all special requests
  • Be the master of the menu, understanding the details to enhance the conversation
  • Work collaboratively with other restaurant servers and kitchen/bar staff
  • Assist guests who have concerns to guide them to a resolution that leaves them happy
  • Finalize the experience through timely and accurate bill presentation

Requirements:

We are looking for a highly motivated and customer-focused individual who is quick on their feet and has an engaging attitude. If you are a driven person who loves making meaningful connections and figuring out what it takes to win the day, we want to hear from you.