Customer Experience Teller

5 days ago


Hilton Head, South Carolina, United States TD Bank Group Full time

We are seeking a skilled Customer Experience Teller to join our team at TD Bank Group. As a Teller I, you will play a vital role in delivering exceptional customer experiences while processing everyday banking transactions with accuracy and efficiency.

Your primary responsibilities will include:

  • Executing TD's Brand promise to customers by consistently executing appropriate behaviors to deliver a Legendary Customer experience in the Store
  • Performing customer transactions including deposits, withdrawals, loan and safe deposit box payments efficiently
  • Processing cash transactions such as cashing checks, verifying currency, balancing cash drawer, and night deposits with a high level of accuracy
  • Responding to and resolving customer inquiries and concerns using standard procedures and escalating to management as necessary

You will also be responsible for engaging in lobby leadership by orchestrating customer flow, warmly welcoming customers, and guiding appropriately. This role requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.

To be successful in this role, you will need to have:

  • A high school diploma or equivalent
  • 6 months work-related experience preferred; or equivalent can be demonstrated through any of the following: volunteering, education, military experience
  • Ability to work during operating hours to include weekends, evenings, holidays as scheduled

This role offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.



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