Bar Support Specialist
5 days ago
Job Summary:
As a Bar Support Specialist at Dave & Buster's, you will play a vital role in ensuring our guests have an exceptional experience. Your primary responsibility will be to assist bartenders in maintaining a clean, stocked, and well-organized bar area. This includes providing necessary support to ensure prompt and friendly service to our guests.
Key Responsibilities:
• Deliver an unparalleled guest experience through the best combination of food, drinks, and games in an ideal environment for celebrating all-out fun.
• Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance. Take prompt corrective action where necessary or suggest alternative courses of action.
• Create a warm, fun atmosphere for guests and team members.
• Follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests. Assess guest demeanor and identify when behavior should be called to the attention of a manager.
• Follow portion guidelines to ensure cost control, while maximizing the guest experience.
• Ensure ongoing guest satisfaction by checking back after delivery of food, maintaining nonalcoholic drink levels, removing clutter, pre-bussing as necessary, and responding to guest needs in a timely manner.
• Work quickly and efficiently, adhering to the "Full hands in, Full hands out" philosophy.
• Deliver food to tables and ensure guests have everything they need.
• Adhere to all company safety and sanitation policies and procedures.
• Responsible for stocking bars with all garnishes, glassware, straws, and napkins.
• Maintain all bottle and keg beer pars during and after shift. Maintain requisition sheets.
• Ensure bar areas remain clean.
• Empties trash and spot sweeps whenever the floor needs it, or when a manager requests.
• Restock and prepare supplies for shift change and or close.
• Perform opening/closing responsibilities, including party breakdown/duties.
• Assist in cleanliness and organization of all bar storage areas.
• Assist in party setup of bars.
• Assist in bar inventories as requested by management.
• Participate in all incentives and contests, driving sales and promoting the brand.
• Assist other team members as needed or when business needs dictate.
Requirements:
• Must be at least 18 years of age.
• Must be able to work days, nights, and/or weekends as required.
• Must be able to work in environments with both hot and cold temperatures, such as freezers and around cooking equipment.
• Must be able to work in noisy, fast-paced environments with distracting conditions.
• Must be able to read and write handwritten notes.
• Must be able to lift and carry up to 30 pounds.
• Must be able to move about the facility and stand for long periods of time.
• Must be able to walk or stand 100% of shift.
• Must be able to reach, bend, stoop, mop, sweep, and wipe frequently.
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