Shift Supervisor

4 weeks ago


Brighton, Michigan, United States AutoZone Full time

AutoZone is seeking a highly skilled Shift Supervisor to assist the Store Manager in leading company initiatives and ensuring maximum productivity. As a Shift Supervisor, you will be responsible for training high-performing AutoZoners in a safe environment, driving sales, controlling expenses and shrink, and remaining compliant with company procedures.

The ideal candidate will have excellent communication and decision-making skills, with the ability to drive customer service and motivate AutoZoners to provide a WOW customer experience. Additionally, you will be responsible for monitoring cash flow, inventory, and security control, as well as maintaining sales productivity, store appearance, and merchandising standards.

Key Responsibilities:

  • Assist Store Manager with supervising, training, and developing store personnel
  • Assume responsibility for the store operation and commercial department in the Store Manager's absence
  • Delegate and ensure store merchandising tasks are completed in a timely manner
  • Operate cash registers and follow established cash handling duties
  • Ensure all company policies and loss prevention procedures are followed
  • Utilize ZNET to help customers locate merchandise or find suitable alternatives
  • Maintain a safe working environment and ensure AutoZoners are implementing safety practices
  • Monitor cash flow, inventory, and security control
  • Maintain sales productivity, store appearance, and merchandising standards
  • Conduct and review all opening and closing procedures
  • Manage emergency situations and conduct proper emergency procedures
  • Follow proper accident procedures
  • Provide feedback regarding AutoZoner performance to the Store Manager
  • Assist with monitoring and managing all activities related to Risk & Safety Management
  • Address customer concerns and resolve them with a goal of turning a complaint into a compliment
  • Process returns and effectively manage inventory
  • Communicate AutoZoner issues and concerns to the Store Manager in a timely and confidential manner
  • Motivate AutoZoners to provide WOW customer service, enhance productivity level, and market products to enhance sales and profits

Requirements:

  • High School diploma or equivalent
  • ASE Certified preferred
  • Demonstrates high level of integrity
  • Excellent communication and decision-making skills
  • Ability to drive customer service

Benefits:

AutoZone offers a competitive pay and paid time off, unrivaled company culture, medical, dental, vision, life, and short- and long-term disability insurance options, Health Savings and Flexible Spending Accounts with wellness rewards, Exclusive Discounts and Perks, including AutoZone In-store discount, 401(k) with Company match and Stock Purchase Plan, AutoZoners Living Well Program for mental and physical health, and Opportunities for career growth and tuition reimbursement.

Fair Chance Statement:

AutoZone is an equal opportunity employer and complies with all applicable laws prohibiting discrimination based on race, color, religion, sex, national origin, age, disability, or any other status protected by law. We consider applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act and applicable state and local laws.



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