Technical Support Specialist

6 days ago


DeLand, Florida, United States Medallion Energy Enterprises LLC Full time
About Our Team

We're a small, busy company with a passion for delivering exceptional customer service. Our team is dedicated to helping our clients succeed, and we're looking for someone who shares our values.

In this role, you will be responsible for providing phone technical support to our clients, troubleshooting issues, and resolving problems in a timely and professional manner.

We're looking for a highly skilled Customer Service Representative who can communicate effectively with our clients, provide solutions to their problems, and build strong relationships with our team.

Responsibilities
  • Provide phone technical support to clients
  • Troubleshoot and resolve issues in a timely and professional manner
  • Build strong relationships with our team and clients
Requirements
  • Computer Experience
  • QuickBooks Knowledge
  • HVAC Knowledge and/or plumbing Preferred
  • Excellent phone etiquette
  • Ability to problem solve
  • Bilingual- Spanish is a plus
Benefits

We offer a competitive salary of $55,000 per year, paid holidays, and a 401K plan.



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