Retail Experience Consultant

4 weeks ago


Columbus, Ohio, United States Warby Parker Full time
About the Role: As a Retail Experience Consultant at Warby Parker, you will be an integral part of our team, contributing to the success of our retail locations across the country and in Canada. Your primary responsibility will be to deliver exceptional customer service, ensuring that every interaction is nothing but wonderful. This includes communicating Warby Parker's values and brand philosophy on the sales floor, delighting customers through outstanding service, and demonstrating unparalleled product knowledge and style advice.

Responsibilities:
  • Demonstrate expertise in our products, including glasses and contacts, to provide customers with tailored recommendations.
  • Develop and maintain strong relationships with customers, anticipating their needs and offering personalized assistance.
  • Collaborate with colleagues to create a positive and inclusive store environment, promoting a culture of respect and empathy.


About You: To succeed in this role, you must be a proactive, adaptable problem-solver who reacts quickly in unexpected situations. You should possess excellent communication skills, enabling you to effectively interact with a diverse range of people. Additionally, you should be organized, attentive, and detail-oriented, with a passion for fashion and technology. We offer a competitive salary of $$45,000 per annum, as well as various benefits and opportunities for growth and development.

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