Fitness Coach
3 weeks ago
At Planet Fitness - DMALF, we're dedicated to providing an exceptional customer experience that sets us apart from the rest. As a Fitness Coach - Customer Experience Specialist, you'll play a vital role in making this happen.
About the RoleWe're seeking a highly motivated and enthusiastic individual who is passionate about delivering top-notch customer service. As a Fitness Coach, you'll be responsible for building strong relationships with our members, ensuring their needs are met, and exceeding their expectations.
In this role, you'll have the opportunity to learn and grow with our team, developing valuable skills in data entry, sales, problem-solving, time management, and teamwork. Our goal is to create a supportive environment where our members feel comfortable, confident, and empowered to achieve their fitness goals.
Key Responsibilities- Become a trusted advisor to our members, helping them set and achieve their fitness goals.
- Deliver exceptional customer service, responding to member inquiries and concerns in a timely and professional manner.
- Develop and implement strategies to improve member satisfaction and retention rates.
- Maintain a clean and organized gym environment, adhering to health and safety standards.
- Collaborate with our team to identify and address any operational issues or concerns.
- Must be at least 18 years old.
- Have open availability to work flexible hours.
- Be able to maintain a positive and uplifting attitude.
- Have reliable transportation.
- Be able to lift up to 50 pounds.
We offer a competitive salary range of $35,000 - $45,000 per year, depending on experience and qualifications. Other benefits include:
- Ongoing training and development opportunities.
- A supportive and dynamic work environment.
- The chance to make a real difference in people's lives.
Planet Fitness - DMALF is a fast-growing fitness community dedicated to providing a welcoming and non-intimidating environment for people of all ages and fitness levels. We're committed to helping our members achieve their fitness goals and live healthier, happier lives.
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