Sales and Support Specialist

1 week ago


Belle Chasse, Louisiana, United States Marine Systems Inc Full time
Job Description:

Marine Systems Inc. is seeking a Sales and Support Specialist to join our Belle Chasse, LA location. This role offers an estimated salary of $50,000 - $65,000 per year.

The successful candidate will provide exceptional customer service, process quotes, and ensure timely delivery of orders. Key responsibilities include:

  • Processing requests for quotes and communicating with customers regarding unit prices, shipping dates, and anticipated delays.
  • Verifying customer credit ratings and applying them to quotations or orders.
  • Entering customer counter/customer service orders and distributing copies to assigned departments.
  • Computing price, discount, and shipping charges as required.
  • Initiating purchase requisitions and informing purchasing of backorders and special attention requirements.
  • Collaborating with production, sales, shipping, warehouse, or common carrier personnel to expedite or trace missing or delayed shipments.
  • FOLLOWING UP ON ORDERS TO ENSURE DELIVERY BY SPECIFIED DATES.
  • RECOMMENDING TYPE OF PACKING OR LABELING NEEDED ON ORDER.
  • RESOLVING CUSTOMER COMPLAINTS WITHIN LIMITS OF AUTHORITY.

Key qualifications include:

  • High School diploma or better.
  • Less than 3 years of experience in the field or related area.
  • Ability to read technical manuals and interpret exploded diagrams of mechanical assemblies.
  • Demonstrate interpersonal skills necessary to maintain motivation and confidence among employees and customers.


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