Instrument Technician
4 days ago
At Guitar Center, we're passionate about music and dedicated to providing our customers with the best possible experience. We're seeking a skilled Instrument Technician to join our team and help us deliver exceptional service.
Compensation: $16-$24 per hour, plus commission
We offer a unique opportunity for musicians to take time off to pursue their passions and return to their role after their tour. Our benefits package includes medical, dental, vision, 401K, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.
Job Overview:
Guitar Center embodies creativity and music by encouraging staff to find their individual sound. As an Instrument Technician, you'll provide maintenance and repair services on customer-owned instruments, assist in maintaining store inventory, and continually build business through great customer experience and quality work.
Key Characteristics:
- Customer Focus: Understand customer service principles and provide an excellent customer experience.
- Initiative: Identify opportunities and issues, follow through on work activities, and develop knowledge and skills.
- Selling: Work through GC certification program to gain product and sales knowledge.
- Training: Effectively train learners and communicate information and techniques.
Responsibilities:
- Interact with customers to ensure a positive experience.
- Service customer-owned instruments with high craftsmanship.
- Maintain store owned gear as requested.
- Complete warranty repair work.
Requirements:
- Skilled understanding of repairing guitars.
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