Billing Clerk

Job Summary:

The Billing Clerk is a key member of our team, responsible for managing customer accounts, processing payments, and resolving billing disputes. If you have excellent communication skills, attention to detail, and a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

• Manage customer accounts, including processing payments, resolving billing disputes, and responding to customer inquiries.
• Verify payment information, take payments over the phone, and audit cash applications to resolve variances and discrepancies.
• Generate daily work orders to facilitate operational tasks and execute billing functions as required.
• Perform general accounting tasks as assigned and contribute to special projects and implementations.
• Provide rate quotes for specialized services and undertake various reception-related responsibilities.

Requirements:

• High School Diploma or equivalent.
• Bilingual proficiency in English/Spanish is preferred.
• Job-related coursework and/or at least 3 years of relevant experience as a billing clerk or customer service.
• Proficient in computer usage, data entry, MS Windows, Excel skills, 10-key, and handling multiple phone lines.

What We Offer:

Caglia Environmental offers a dynamic work environment, competitive salary, and excellent benefits, including Medical, Dental, Vision, 401(k), Health Savings Account, Flexible Spending Account, and Paid Time Off. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.