Director of Dental Operations

1 week ago


Moses Lake, Washington, United States Moses Lake Community Health Services Full time
Job Title: Director of Dental Operations

Moses Lake Community Health Center is seeking an experienced Director of Dental Operations to manage the daily operations of our dental clinics.

Key Responsibilities:
  • Manage the ongoing operations of our dental clinics, ensuring efficient workflows and high-quality patient care.
  • Prepare and analyze monthly department reports to leadership, highlighting key performance indicators such as utilization, production, and billing accuracy.
  • Maximize software programs for effective data collection and reporting, driving business decisions and process improvements.
  • Lead quality improvement projects, developing testing and training documents to enhance patient care and staff development.
  • Manage special programs, including Endodontics and Orthodontics, ensuring seamless integration with our dental services.
  • Develop and implement strategic plans for the dental department, driving growth and improvement.
  • Analyze operations and business practices to optimize patient scheduling and reduce wait times.
  • Serve as a liaison with outside agencies, maintaining documentation for preceptor and extern programs.
  • Oversee development opportunities for dental support staff, ensuring continuous learning and growth.
  • Commit to the CEO's Leadership Expectations, participating in the Leadership Forum and communicating departmental information.
  • Develop and maintain policies and procedures, collaborating with Human Resources on hiring processes.
  • Develop and coordinate new hire onboarding and continuous training programs for dental staff.
Requirements:
  • Bachelor's Degree in Business Administration or related field.
  • Minimum 3 years of supervisory/leadership experience.
  • 5 years of dental experience preferred but not required.
  • Reliable transportation, valid driver's license, and auto insurance required.
Benefits:
  • 401(k) retirement program with employer contribution.
  • Dental, Medical, and Vision insurance.
  • Flexible Spending/Health Reimbursement.
  • Life Insurance and Disability Insurance.
  • 8.5 paid holidays per year.
  • Accrual-based PTO paid time off per MLCHC policy.


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