Banquet Houseperson

6 days ago

Austin, Texas, United States Valencia Group Full time
Job Summary

We are seeking a highly skilled and experienced Banquet Houseperson to join our team at Valencia Hotel Group. As a Banquet Houseperson, you will be responsible for ensuring the highest standards of food and beverage service, while providing exceptional customer service to our guests.

Responsibilities
  • Set up functions throughout the hotel for all guests' events, private parties, and meetings/conventions.
  • Communicate with the Banquet staff to ensure the guest's expectations are met and exceeded.
  • Maintain the highest standards of food and beverage service and be creative in room set-ups and presentations.
  • Inspect and perform quality checks for every event prior to the scheduled start time of the event.
  • Hold pre-function meetings with all banquet staff to communicate all planned details and last-minute changes.
  • Assign server stations and side work to Banquet Servers and assign weekly side work to Banquet Busmen.
  • Serve as liaison between Banquet Staff, Catering Staff, and Culinary Staff.
  • Responsible for the timely communication to the culinary staff of event attendance, event timing, and event changes.
  • Supervise the Banquet Houseperson to ensure all functions are set up in accordance to the BEO and banquet set up standards.
  • Ensure that all banquet staff are in their prescribed, clean, and pressed uniform, well-groomed per Hotel policy dress code.
  • Perform regular maintenance reviews of all function space areas by performing walkthroughs, writing maintenance requests, and following up that all maintenance requests are completed.
Qualifications
  • Communicates effectively with others.
  • Works productively with a team.
  • Contributes to team results.
  • High school or equivalent education required.
  • Ability to follow safety guidelines.
  • TABC and Food Handler's Certifications.

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