Division Team Lead

2 weeks ago

Charleston, South Carolina, United States IFAS LLC Full time
Job Description

At IFAS LLC, we are seeking a highly skilled Division Team Lead to join our Testing Team. As a key member of our team, you will be responsible for providing functional expertise with testing the DOS Global Foreign Affairs Compensation System (GFACS).

Key Responsibilities:

  • Develop overarching goals for the team to align with the overall project plan.
  • Develop a testing project plan within the framework of the overall project plan, including delivering "tester" training for the team, developing a framework for testing reporting, and creating a training schedule for the team.
  • Creates and distributes reports on the testing processes and subsequent outcomes, collaborating with software development and business analyst teams for any necessary modifications or enhancements for the software to perform optimally.
  • Devises testing programs to perform functional usability tests for GFACS end-users.
  • Assists with creating test plans for system modifications, scripts, and database results, and examines a product's usability from an end-user perspective.
  • Monitors these test programs for software errors or issues from an end-user perspective.
  • Provides detailed documentation of testing results following project standards.
  • Provides recommendations to update Quality Work Instructions (QWIs) when necessary, based on testing results.
  • Participates in the editing and drafting of current or additional QWIs to support Systems Interface activities.
  • Writes or provides oversight authority concerning the development of training, training manuals, and procedures for compensation functions, financial systems software, and financial systems requirements.
  • Provides systems training to the staff to ensure successful implementation of new system and processes.
  • Involvement in recruiting, interviewing, and selection of future team members.
  • Assists Assistant Program Manager with developing structure of the team.
  • Creates an expectations document for the team.
  • Establishes and maintains recurring 1 on 1 coaching meetings with employees.
  • Submits systems access requests.
  • Conducts team introductions and trainings.
  • Ability to travel, represent the team, and deliver briefings as required for specific role.
  • Independently devises ways to improve processes and improve systems efficiency for processes and procedures.
  • Assists Assistant Project Manager with projects and other responsibilities.

Requirements:

  • A four-year degree from an accredited college or university is preferred.
  • Two years of college + two years of experience relative to the specific position, or four years of experience relative to the specific position may be substituted for education.
  • Professional Financial Certifications may be considered in lieu of minimum experience requirements at the Contracting Officer Representatives (COR) discretion.
  • High levels of confidentiality, ethics, and integrity are required.
  • Key Skills – Leadership, flexibility, time-management, detail-orientated, organized, excellent communicator via phone and email, excellent customer service, team player, analytical, positive attitude, good computer, research, and problem-solving skills.
  • Previous experience working with confidential/classified information is preferred.
  • Previous experience with large-scale system implementations, including testing experience, is preferred.

Software Systems Utilized:

Microsoft Office Suite (Excel, Word, Outlook), Global Foreign Affairs Compensation System (GFACS), GFS Knowledge Base (KB), GEMS (Government Employee Management System), DIS (Document Imaging System & various websites of government agencies (Employee Express, IRS, TSP, Office of Personnel Management) and other software systems required to complete the job.

Security Requirements:

All personnel provided under this task order must be able to either possess or obtain a government security clearance at "TOP SECRET/SCI" to be issued by Department of State, Diplomatic Security.

IFAS LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

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