Customer Service Representative
3 days ago
We are seeking highly motivated and enthusiastic individuals to join our team as Guest Service Experts. As a Cashier at Smashburger 1754 Campus Oaks, you will be the face of our brand, providing exceptional customer service and creating memorable experiences for our guests.
About Us:
At Smashburger 1754 Campus Oaks, we're dedicated to serving high-quality food and providing an excellent guest experience. Our restaurant is committed to treating our team members fairly in a diverse and safe environment, with opportunities for growth and development. We offer a competitive salary of $8-$10 per hour, based on experience, plus tips, making it a great opportunity for those looking to start their career or advance their skills.
Job Description:
As a Cashier (GSE) at Smashburger 1754 Campus Oaks, your responsibilities will include:
- Greeting guests with a smile and ensuring a welcoming atmosphere;
- Promoting a fun and positive work environment;
- Teamwork and communication with cooks and managers in a fast-paced restaurant setting;
- Being knowledgeable of all menu items to make meal suggestions and answer questions;
- Verifying each guest order for accuracy, managing 'to-go' orders, processing POS transactions, and following cash handling procedures;
- Visiting tables after food delivery to ensure guests have everything they need and that their experience has been perfect;
- Adhering to all active marketing promotions and encouraging guests to complete surveys upon each visit;
Requirements:
To succeed in this role, you must:
- Be at least 16 years old;
- Successfully complete Smashburger's training program;
- Stand for extended periods and move/lift boxes of food/supplies up to 25 lbs.;
- Show up on time to work variable hours/days, including nights, weekends, and holidays;
- Adhere to Smashburger's uniform policy;
- Follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations;
Benefits:
We offer a range of benefits, including tip share-earn up to $2/hr extra in tips, get paid $ to refer friends*, 50% off menu options, flexible schedules, medical, dental, and vision options**, paid time off – vacation and sick**, 401K match (21 and older), employee assistance program, fast track for career opportunities, and more
EEO Statement:
All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law.
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