Client Experience Specialist

6 days ago


Newark, Delaware, United States City National Bank Full time
About the Role

We are looking for a talented Client Experience Specialist to join our team at City National Bank. In this position, you will be responsible for providing exceptional client experiences and building strong relationships with our clients.

Key Responsibilities:

  • Acting as a primary liaison between clients and all areas of the bank
  • Performing follow-up with clients to ensure completion and satisfaction
  • Maintaining knowledge of bank products and services to introduce clients to appropriate areas within the bank

Required Qualifications:

  • Bachelor's Degree or equivalent
  • Minimum 2-3 years experience in client service, banking operations, or banking relationship management support required
  • Strong interpersonal, verbal, and written communication skills

Compensation: $22.27 - $33.43 per hour, with eligibility for bonus and/or commissions.



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