Customer Service Representative

3 days ago


Deerfield Beach, Florida, United States Glades Talent Full time
About the Job
Come work with us at Glades Talent as a Customer Service Representative, where you will be the first point of contact for our valued members, assisting with inquiries, resolving concerns, and ensuring a positive customer experience.

This is a full-time position based in Deerfield Beach, FL, offering a competitive salary plus commission averaging $70,000-$75,000 per year.

**Key Responsibilities:**
  • Member Support:
  • Respond to inquiries via phone, email, and chat, addressing questions related to health insurance plans, coverage, claims, and billing.
  • Provide clear, accurate, and timely information to customers.
  • Problem Resolution:
  • Investigate and resolve member issues, escalating complex cases as necessary.
  • Follow up to ensure resolution and member satisfaction.


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