Customer Service Representative
3 days ago
Come work with us at Glades Talent as a Customer Service Representative, where you will be the first point of contact for our valued members, assisting with inquiries, resolving concerns, and ensuring a positive customer experience.
This is a full-time position based in Deerfield Beach, FL, offering a competitive salary plus commission averaging $70,000-$75,000 per year.
**Key Responsibilities:**
- Member Support:
- Respond to inquiries via phone, email, and chat, addressing questions related to health insurance plans, coverage, claims, and billing.
- Provide clear, accurate, and timely information to customers.
- Problem Resolution:
- Investigate and resolve member issues, escalating complex cases as necessary.
- Follow up to ensure resolution and member satisfaction.
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