Food and Beverage Representative
6 days ago
Our resort is a vibrant and dynamic destination where memories start with you. As a Customer Service Associate, you will be part of a team that delivers exceptional customer experiences through personalized service. You will have the opportunity to work in a fast-paced environment, interact with guests from diverse backgrounds, and develop your skills in customer service, communication, and teamwork.
Salary:
$15.40 per hour - Fulltime
Job Description:
This role requires strong attention to detail, excellent communication skills, and the ability to work independently or as part of a team. You will be responsible for addressing guest inquiries and concerns, making service recovery recommendations, and promoting teamwork and quality service through daily communications and coordination with other departments. You will also be responsible for maintaining the cleanliness of all food and beverage areas and ensuring that orders are taken accurately and completely.
Required Skills and Qualifications:
- Strong attention to detail and organizational skills
- Excellent communication skills
- Ability to read and comprehend routine instructions, short correspondence, and memos in English
- Ability to give high priority to customer service
- Ability to solve problems with a minimum amount of supervision
- Basic office skills helpful including basic math, proper cash handling procedures
- Must maintain a professional appearance and a Can-Do, positive attitude towards all guests and staff
- Ability to multi-task and work in a fast-paced environment
- Must be people-oriented and able to work independently or with others as needed
- Basic PC skills including Word, Excel, and Outlook
- Ability to use basic cashier equipment
- Basic knowledge of inventory and rotation of food
Benefits:
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include: Medical, Dental, Vision, Flexible spending accounts, Life and accident coverage, Disability, Depending on position, paid time off, parental leave, and holidays. We also offer a Wish day paid time to volunteer at an approved organization of your choice and 401k with employer match (subject to eligibility requirements).
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