Store Director

Company Overview: Henny Penny, a family-owned company operated by Petroleum Marketing Group, Inc. (PMG), has a long history of serving Connecticut residents since 1949. With over 20 sites across the state and an annual fuel volume of over 700 million gallons, PMG offers superior customer service and support. As part of its fuel distribution business, Hendels developed a network of gasoline stations. This position requires experience in managing high-volume businesses and exemplary communication skills.

Estimated Salary: $80,000 - $110,000 per year, depending on qualifications and experience. A bonus plan and comprehensive benefits package, including health insurance, 401K, and other options, are also available. Relocation costs will be considered.

Job Description: The General Manager is responsible for the entire site operation, leading the management and associate team to execute all PMG values, goals, rules, regulations, processes, and procedures. Key responsibilities include maximizing store profitability through team development, operational excellence, sales building, and financial performance management. The GM is also responsible for both customer and associate satisfaction. The ideal candidate will select, develop, and lead a highly effective team.

Daily Responsibilities:

• Ensure a pleasant shopping experience for all customers.
• Resolve customer and associate concerns, issues, and complaints effectively.
• Execute the PMG Sales Strategy, action plans, and business processes to maximize sales-building efforts.
• Analyze income statements and reports to ensure store profitability.
• Supervise and lead daily task assignments and performance for associates and managers.
• Manage daily paperwork, cash, lottery, shrink, spoilage, and waste processes.
• Manage labor and team schedules.
• Perform work with integrity, honesty, and respect.
• Build relationships with community partners to connect the store with its community.
• Analyze trends and set action plans for store challenges and areas of opportunity.
• Monitor local competition through price surveys and communicate findings to Store Operations.

Requirements: To be successful in this role, you must have:

• A high school diploma or general education degree (GED) equivalent. A bachelor's degree in business or a related field is preferred.
• Experience leading and building a highly effective team.
• Experience selecting, training, and performing staff management.
• Availability to work all shifts, weekends, and holidays.
• Reliable transportation.
• Excellent leadership skills in a fast-paced environment.
• Exemplary customer service skills.
• The ability to implement positive change through coaching and developing teams.
• Self-motivation and the ability to work with little or no supervision.
• Excellent communication and interpersonal skills.
• Knowledge and proficiency in Microsoft Word, Excel, and Outlook.
• Multi-tasking skills and the ability to lift up to 35 lbs.

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