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Customer Service Experience Expert

1 week ago


Tampa, Florida, United States Carvana Full time

**About the Role:**

We are seeking a skilled Vehicle Delivery Support Specialist to join our team at Carvana. As a key member of our delivery operations, you will be responsible for coordinating and facilitating the delivery of purchased vehicles to customers.

**Key Responsibilities:**

  • Coordinate with customers to schedule and complete vehicle deliveries
  • Facilitate communication between customers and internal stakeholders to ensure smooth delivery experiences
  • Maintain accurate records of customer interactions and delivery details
  • Assist in resolving any issues or complaints related to vehicle delivery

**What You'll Need:**

  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong organizational and time management skills
  • Flexibility to adapt to changing priorities and deadlines

**Why Join Us:**

At Carvana, we are dedicated to providing an exceptional customer experience through our innovative approach to vehicle sales and delivery. Our team members enjoy a fast-paced and dynamic work environment, opportunities for growth and development, and a collaborative culture that values diversity and inclusion.