Fitness Ambassador
2 months ago
Westford, Massachusetts, United States
Orangetheory Fitness
Full time
About the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Fitness Ambassador at Orangetheory Fitness. As a key member of our studio team, you will be responsible for delivering an exceptional customer experience, promoting our brand, and contributing to the growth and success of our studio.
Key Responsibilities- Greet and Engage with Members: Provide a warm and welcoming experience for all members, ensuring they feel valued and supported throughout their fitness journey.
- Present the Orangetheory Concept: Effectively communicate the benefits and unique features of our science-based, full-body workout to prospective members, highlighting the transformative power of our program.
- Front Desk Operations: Manage the front desk, handling phone calls, responding to member inquiries, and providing exceptional customer service.
- Studio Tours and Introductions: Conduct engaging and informative tours of our studio, introducing prospective members to our facilities and services.
- Collaborate with Trainers: Work closely with our certified trainers to guide new members through their first Orangetheory workout, ensuring a seamless and enjoyable experience.
- Sales and Membership Growth: Utilize your excellent communication skills to promote our membership programs, driving sales and contributing to the growth of our studio.
- Member Support and Retention: Provide proactive support to members, addressing concerns and resolving issues in a professional and empathetic manner.
- Marketing and Outreach: Participate in marketing events and initiatives, helping to promote our brand and services to the local community.
- Studio Maintenance and Organization: Ensure the studio is clean, organized, and well-maintained, creating a positive and inviting environment for members.
To be successful in this role, you will possess:
- Excellent Communication and Interpersonal Skills: Ability to effectively communicate with members, trainers, and staff, building strong relationships and delivering exceptional customer service.
- Passion for Fitness and Wellness: A genuine enthusiasm for fitness and wellness, with a deep understanding of the importance of a healthy lifestyle.
- Strong Sales and Marketing Skills: Ability to promote our membership programs and services, driving sales and contributing to the growth of our studio.
- Organizational and Time Management Skills: Ability to prioritize tasks, manage multiple responsibilities, and maintain a high level of productivity in a fast-paced environment.
- Teamwork and Adaptability: Willingness to work collaboratively with our team, adapting to changing circumstances and priorities as needed.
As a Fitness Ambassador at Orangetheory Fitness, you will enjoy:
- A Competitive Hourly Rate: $16.00 per hour, reflecting your value to our team and the importance of your role.
- A Dynamic and Supportive Work Environment: Collaborate with a talented and motivated team, working together to deliver an exceptional customer experience and drive business growth.
- Opportunities for Professional Development: Develop your skills and knowledge, enhancing your career prospects and contributing to the success of our studio.