Night Auditor

3 weeks ago

Rockland, Maine, United States Maine Course Hospitality Group Full time
Job Title: Night Auditor

We are seeking a highly skilled and detail-oriented Night Auditor to join our team at Maine Course Hospitality Group.

Job Summary:

The Night Auditor will be responsible for ensuring the smooth operation of the hotel's overnight shift, providing exceptional customer service, and maintaining the highest level of accuracy in financial transactions.

Key Responsibilities:

  • Welcome and greet all guests and visitors in a friendly and professional manner
  • Operate the front desk and be familiar with all its functions
  • Answer the phone in a friendly, professional, and helpful manner and direct calls
  • Assist with guest check-in and check-out
  • Process reservations and cancellations
  • Respond to guest inquiries, requests, and complaints in a professional and timely manner
  • Close out the front desk functions and reporting for the day
  • Handle cash and credit card transactions
  • Balance and reconcile daily financial transactions
  • Provide information about hotel services, amenities, and local attractions
  • Assist with general hotel operations as needed
  • Ensure the security and safety of the hotel and its guests during the night shift

Requirements:

  • Must be able to be alert and friendly during entire shift
  • Must be able to stand for long periods of time
  • Excellent communication and customer service skills
  • Proficient in cash handling and basic accounting
  • Ability to work independently and prioritize tasks
  • Strong problem-solving and analytical skills
  • Availability to work overnight shifts, weekends, and holidays
  • Must be reliable and flexible to work overnight shifts

Benefits:

  • Weekly Paycheck
  • 401k plus generous company match
  • Paid Time Off
  • Holiday Pay
  • Health
  • Dental
  • Vision
  • Travel Discounts
  • Company Scholarships for you or your family
  • Career Development Opportunity

Our Core Values:

Fun ~ Family ~ Respect ~ Integrity

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