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Client Support Specialist

2 months ago

Youngstown, Ohio, United States Corporate Ladder Full time
Job Overview

Corporate Ladder is looking for a dedicated Client Support Specialist to enhance our team. This role is essential for maintaining our commitment to exceptional service as we expand our operations. You will collaborate with a team of professionals to provide assistance, manage inquiries, and oversee order processing.

Key Responsibilities:

  • Assist customers with inquiries and provide comprehensive product and service information.
  • Manage quotes and oversee order management processes.
  • Handle claims and ensure customer issues are resolved efficiently.
  • Support sales initiatives while maintaining high service standards.

Qualifications:

  • A minimum of 2 years of experience in customer service and order management, ideally within the manufacturing sector.
  • Strong communication skills with a friendly and professional demeanor.
  • Proficient in Microsoft Office and quick to adapt to new systems.
  • Exhibit flexibility, patience, and empathy towards customer concerns.

Join us to contribute to a reputable organization that values its employees and offers competitive compensation and benefits.