Retail Associate Specialist

1 month ago


Honolulu, Hawaii, United States SSA Group Full time
Job Overview
Retail Associate is a dynamic role that requires strong interpersonal skills to fulfill guest's needs quickly and efficiently. The ideal candidate will thrive in a team environment while demonstrating flexibility in a fast-paced setting.

About the Role
This hourly, non-exempt position is responsible for maintaining a clean, safe, and organized work environment. The Retail Associate will uphold company policies and procedures, perform tasks as assigned, and relay relevant comments from customers to supervisors. Additionally, this role involves working with warehouse teams to pull and fill items as necessary and merchandising product to maximize sales.

Responsibilities
• Fulfill guest's needs quickly and efficiently.
• Inform retail leadership of low item quantities or special requests.
• Work with warehouse team to pull and fill items as necessary.
• Relay relevant comments received from customers directly to supervisor.
• Maintain a clean, safe, and organized work environment.
• Uphold company policies and procedures.
• Perform SSA EXTRA Guest Service to ensure memorable experiences.
• Check and stock supplies accurately and timely.
• Clean tables, chairs, and equipment as needed.
• Keep counter and floor in work or service area clean and free of debris.
• Maintain balanced cash drawer as assigned.
• Perform other related duties, tasks, and responsibilities as assigned.
• Merchandise product to maximize sales.
• Increase sales by promotional items or suggestive selling.

Requirements
• Strong interpersonal and communication skills.
• Ability to thrive in a team environment while working independently and demonstrating flexibility in a fast-paced setting.
• Demonstrated ability to understand and implement written and verbal instructions.
• Basic knowledge of computer systems, including POS systems and Excel.
• Physical ability to stand for extended periods and to move and handle boxes (10-35lbs) as necessary.
• Ability to work varied hours/days, including nights, weekends, and holidays, as needed.

The estimated salary for this role is around $15-$20 per hour based on location and experience.

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