Urban Outfitters Sales Associate

2 weeks ago


MagstattleBas, Grand Est, United States Urban Outfitters , Inc. Full time
Job Summary

A Sales Associate at Urban Outfitters contributes to driving sales through providing a genuine experience to each customer. This role is ideal for individuals who are passionate about delivering exceptional customer service and are eager to join a dynamic retail team.

Key Responsibilities
  • Brand Experience
    • Act as a brand representative reflective of the company values and mission.
    • Initiate conversation, share advice and product knowledge to interact with the customer in a personalized way.
    • Utilize technology to be well-informed on company priorities and promotions in-store and online; deliver a seamless, omnichannel shopping experience through the use of available tools and services.
  • Teamwork + Communication
    • Contribute to the store by being positive, respectful, and helpful to others.
    • Collaborate with peers and leadership, sharing ideas and jumping in to support the needs of the team.
    • Exhibit a willingness to learn and adapt; be flexible to change and open to trying new ways of doing things.
  • Visual + Business Operations
    • Maintain Urban Outfitters visual and operational standards while keeping the focus on the customer.
    • Support the shipment process to gain awareness of product, including what's new and what's already on the floor; contribute to the completion of omnichannel order fulfillment processes.
    • Adhere to store safety standards, inventory accuracy, reduction of product loss, and uphold all company policies and procedures to support the profitability of the store.
Requirements
  • Possess a passion for the UO brand.
  • Have experience in customer service.
  • Be a team player with the ability to work flexible hours to meet the needs of the store, including nights, weekends, and holidays.


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