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Guest Experience Specialist

3 weeks ago

Sterling, Virginia, United States Hyatt Hotels Corporation Full time
Your Career Begins Here
As a Room Attendant/Housekeeping Host at Hyatt Place, you will have the opportunity to develop your skills and knowledge in a dynamic and supportive environment. With a focus on customer service and teamwork, you will play a vital role in creating memorable experiences for our guests.

Responsibilities
* Clean and maintain guest rooms, bathrooms, and public areas to the highest standards
* Restock amenities and supplies as needed
* Respond to guest requests and concerns in a prompt and professional manner
* Collaborate with other departments to ensure seamless operations

Qualifications
* Previous cleaning experience is essential, preferably in a hotel or related field
* Excellent communication skills are crucial for interacting with guests and colleagues
* Ability to lift, pull, and push moderate weight (minimum of 20 lbs) is necessary for performing duties
* Must be able to work weekends and holidays, as well as flexible shifts
* Strong command of the English language is required, including speaking, reading, and writing

Ours Values
Hyatt Hotels Corporation is committed to creating a culture of respect, empathy, and understanding. We believe that our associates are the heart of our business, and we strive to provide them with opportunities for growth and development.