Customer Service Representative
3 weeks ago
We are seeking a skilled Customer Service Representative to join our team at Teleperformance USA. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients through various communication channels.
The ideal candidate will have excellent communication and problem-solving skills, with the ability to work in a fast-paced environment. You will be expected to handle customer inquiries, resolve issues, and provide solutions that meet our clients' needs.
A successful Customer Service Representative will be proactive, flexible, and able to work independently with minimal supervision. You will also be required to maintain accurate records and report any incidents or issues to management.
If you are a motivated and detail-oriented individual who is passionate about delivering excellent customer service, we encourage you to apply for this exciting opportunity.
Key Responsibilities:
- Handle customer inquiries and resolve issues in a timely and professional manner
- Provide accurate information and solutions to meet customers' needs
- Maintain accurate records and reports
- Collaborate with colleagues to achieve team goals and objectives
Requirements:
- 6 months customer service experience preferred
- Ability to type 25 wpm
- High school graduate or GED
- Comfort with desktop computer system
- Proven oral and written communication skills
Salary: $18.00 - $22.00 per hour, depending on location and experience. Teleperformance USA offers a competitive compensation package, including medical, dental, and vision benefits, paid time off, and opportunities for career growth and development.
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