Network Systems Specialist

1 week ago

Atlanta, Georgia, United States Insight Global Full time
Job Title: Network Analyst II

Insight Global is seeking a skilled Network Analyst II to support a higher education & research institution with their multiple network systems.

Key Responsibilities:

  • Apply knowledge of network systems, applications, and network infrastructure to provide technical expertise for network infrastructure designs, expansions, and configurations.
  • Maintain 24 x 7 coverage and support, including on-call support, to assist with restoring service and maintaining agreed-upon service levels.
  • Install, configure, maintain, and troubleshoot network services and devices.
  • Perform inspections and upgrades.
  • Develop and maintain documentation.
  • Interact with customers to resolve network issues.
  • Perform troubleshooting, testing, scripting, and coding activities.
  • Assist with systems, provide support without direction, and support modifications/changes to configuration.
  • Report to the NOC Manager or the Run or Build Manager of Network Services.

Requirements:

  • Bachelor's degree in computer science, computer engineering, or related field, and three years of related IT experience, or an equivalent combination of education, training, and experience.

Preferred Qualifications:

  • IP - Understanding of the OSI network model and the mechanics of the IP Protocol.
  • Ethernet - Understanding of the OSI network model and the mechanics of Ethernet.
  • Layer 1 - Understanding of transmission media.
  • Linux/Unix shell/cli orientation or experience.
  • Experience or exposure to Ethernet & IP protocol analyzers like Wireshark, tcpdump, etc.
  • General understanding of IT security challenges as they relate to data networking.
  • Awareness of network monitoring protocols and their use.
  • Ability to display an aptitude for learning and a troubleshooting, and debugging mindset.
  • Practical knowledge of DHCP in operational environments.
  • Understanding of DNS requests and the types of available records needed to meet user needs.
  • Experience with incident management systems to track and manage workflow.
  • Understanding of Service Management practices in an operational setting.
  • Willingness to learn new technologies and maintain industry knowledge.
  • Understanding of the importance of diligence in documentation in an operations setting.

Compensation:

$25-$35/hour. Exact compensation may vary based on several factors, including skills, experience, and education.

Benefits:

Medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

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