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Customer Service Associate
2 weeks ago
About the Job
North Carolina Retina Associates is seeking a highly skilled Customer Service Associate - Retina Healthcare to join our team. In this role, you will provide exceptional customer service to patients and physicians via telephone interactions.
Detailed Responsibilities
- Provide empathetic and personalized service to patients and their families
- Schedule patient appointments and manage patient information accurately
- Collaborate with medical staff to ensure seamless patient care
- Stay up-to-date on ophthalmology and retina terminology to effectively communicate with patients and healthcare providers
Requirements and Qualifications
- High School Diploma or Equivalent, or related experience
- Excellent communication and interpersonal skills
- Ability to learn and master ophthalmology and retina terminology
Salary and Benefits
We offer an hourly rate of $19-$24, with benefits including medical, dental, and vision coverage, as well as paid time off.