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Plumbing Technician
2 months ago
We are seeking a highly skilled and organized Plumbing Technician to join our team at Bizzy Bee Plumbing Inc. in Raleigh. As a key member of our dispatch team, you will be responsible for coordinating and scheduling service calls, dispatching work orders to field technicians, and ensuring seamless communication with customers and field staff.
Responsibilities:
- Receive and respond to emergency and non-emergency calls from customers, field technicians, and project managers.
- Coordinate and schedule service calls, prioritizing based on urgency and location.
- Dispatch work orders to field technicians, ensuring timely and efficient completion of tasks.
- Monitor the status of field technicians throughout the day, providing updates and support as needed.
- Perform data entry and logging of current calls, activities, and other information.
- Pull plumbing permits within designated portals and schedule final inspections.
Requirements:
- High school diploma or equivalent required; 2 years of dispatch and jurisdiction permit pulling experience preferred.
- Excellent communication and organizational skills, with the ability to work independently and as part of a team.
- Proficiency in computer software and ability to learn new systems quickly.
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
- Paid time off
- Retirement plan matching 3%
Work Environment:
Our Raleigh location offers a dynamic and fast-paced work environment, with a focus on teamwork and customer satisfaction. As a member of our team, you will have the opportunity to grow and develop your skills, while contributing to the success of our company.
How to Apply:
Interested candidates should submit their application, including a cover letter and resume, to [insert contact information]. We look forward to hearing from you