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Security Officer

2 months ago

Nashville, Tennessee, United States Cumberland Heights Full time

Job Summary

Cumberland Heights is seeking a highly skilled and dedicated Security Officer to join our team. As a Security Officer, you will play a critical role in maintaining a safe and secure environment for our patients, families, and staff.

Key Responsibilities

  • Provide exceptional customer service to patients, families, and visitors, responding promptly and courteously to their needs.
  • Conduct regular patrols of the campus, including buildings, parking lots, and grounds, to identify and address any safety and security concerns.
  • Monitor CCTV cameras and exterior grounds cameras to ensure the security of the campus.
  • Communicate effectively with medical and clinical staff to ensure a seamless and secure environment.
  • Respond to emergency situations, such as Code Reds, Code Blues, and Code Yellows, according to established policies and procedures.
  • De-escalate and manage physical and verbal altercations, using the least amount of physical force necessary.
  • Maintain current certifications as required of an unarmed security officer.
  • Participate in debriefing and peer reviews regarding critical situations.
  • Recommend ways to improve the quality and delivery of services.
  • Maintain confidentiality of company and patient information.
  • React productively to change.

Requirements

  • Minimum of one year experience as an unarmed Security officer required, with a valid and active Tennessee Armed Guard license.
  • Experience working in a healthcare-related field preferred.
  • Valid Tennessee driver's license required.
  • Ability to lift up to 75 pounds, walk, stand, or sit for extended periods, and use manual dexterity, coordination, mobility, visual discrimination, hearing, and concentration.
  • Ability to make decisions under stressful conditions and speak, read, and write in English.

Work Environment

The Security Officer will work in a fast-paced, dynamic environment, with exposure to weather conditions and routine exposure to the possibility of occupational injury or infection. Weekend, evening, and overtime work may be required at times.