Healthcare Advocate

At Optum, we're dedicated to delivering care and improving health outcomes for millions of people worldwide. As a Healthcare Representative, you'll play a vital role in connecting patients with the care, benefits, and resources they need to thrive.

• Interview patients in a hospital setting to determine their eligibility for benefits
• Work closely with hospital personnel to ensure patients receive maximum benefit coverage
• Complete applications for state and federal programs to expedite benefit approval
• Maintain accurate documentation of patient information and claim status
• Communicate effectively with patients, hospital staff, and government agencies to resolve benefit-related issues

• High School Diploma or equivalent
• 1+ years of customer service experience
• Proficiency in Microsoft Office products
• Ability to work in a fast-paced hospital environment
• Strong communication and organizational skills

• Experience working in a hospital or healthcare setting
• Knowledge of federal and state programs that benefit coverage for clients
• EPIC experience
• Bilingual fluency in English and Spanish

As a Healthcare Representative at Optum, you'll enjoy a comprehensive benefits package, competitive salary, and opportunities for career growth and development. We're committed to creating a diverse and inclusive work environment that values your contributions and supports your success.

At Optum, we're passionate about making a difference in the lives of our patients and communities. Join our team and be part of a mission that's changing the face of healthcare.