Collector, Specimen

2 days ago

Union, New Jersey, United States Quest Diagnostics Full time
Job Summary

Quest Diagnostics is seeking a highly skilled and detail-oriented Collector, Specimen to join our team. As a key member of our collection team, you will be responsible for providing exceptional customer service and ensuring the accurate and timely collection of specimens.

Key Responsibilities
  • Collect specimens from clients in a safe and professional manner
  • Ensure all specimens are collected accurately and on time
  • Complete random and emergency observed urine collections as needed
  • Collect specimens for drug screenings and other Quest Diagnostics services
  • Responsible for completing Chain of Custody (COC) forms and Alcohol Testing Forms accurately
  • Label specimens as required and upload, fax, or mail COC and Alcohol Testing Form within 24 hours to the appropriate location
  • Package specimens for transport and ship to the lab indicated on work orders
  • Ensure the proper forms are used for various collections
  • Responsible for the safe and timely transporting of specimens, supplies, equipment, and materials to the appropriate destination
  • Maintain records of each specimen collected and support Record Deletion process when directed by Management
  • Provide customer service to clients
  • Follow DOT Guidelines for Breath Alcohol and Urine collections
  • Maintain all appropriate collection logs, accuracy logs, calibrations, DOT, and BAT certifications
  • Correct collection errors within a 24-hour timeframe
  • Submit accurate time and travel logs as directed by management and on time
  • Submit accurate expense forms, if applicable, when required
  • Properly clock in and out for work assignments
  • Provide travel logs when applicable
  • Send monthly Accuracy Checks to the designated site location
Requirements
  • Valid driver's license and clean driving record with access to dependable and insured transportation
  • DOT Certification and any other necessary documentation pertaining to this position must be presented prior to a job offer
  • Prefer Certified BAT/Urine Collector
  • Ability to concentrate on task at hand
  • Excellent interpersonal and communication skills
  • Must be flexible and available based on staffing requirements
  • Demonstrates good organization, communication, and interpersonal skills; able to manage concerns of patients and employees in a professional manner
  • Basic computer skills in Microsoft Office with the ability to learn new software
  • Must be able to make decisions based on established procedures and exercise good judgment
  • Ability to work in a rapidly changing environment
  • Access to a cell phone with texting and emailing capabilities
  • Access to computer with scanning, printing, and faxing capabilities
Education and Certifications
  • High School Diploma or Equivalent
  • Valid driver's license (Required)

Quest Diagnostics is an equal employment opportunity employer. Our policy is to recruit, hire, and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other status protected by state or local law.

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