Customer Experience Associate
7 days ago
Job Summary
We are seeking a skilled Customer Experience Associate to join our team at Joann. As a Customer Experience Associate, you will be responsible for delivering exceptional customer service, driving sales, and creating a positive in-store experience for our customers.
Key Responsibilities
- Provide exceptional customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
- Drive sales by utilizing advanced product knowledge, suggesting relevant products, and maintaining a high level of product knowledge.
- Maintain a clean and organized store environment by following company policies and procedures.
- Work collaboratively with other team members to achieve sales goals and store objectives.
Requirements
- High school diploma or equivalent required.
- Previous retail experience preferred.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Ability to lift up to 50 pounds and stand for long periods of time.
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