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Customer Experience Associate

1 month ago

Fairborn, Ohio, United States Joann Full time

Job Summary

We are seeking a skilled Customer Experience Associate to join our team at Joann. As a Customer Experience Associate, you will be responsible for delivering exceptional customer service, driving sales, and creating a positive in-store experience for our customers.

Key Responsibilities

  1. Provide exceptional customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
  2. Drive sales by utilizing advanced product knowledge, suggesting relevant products, and maintaining a high level of product knowledge.
  3. Maintain a clean and organized store environment by following company policies and procedures.
  4. Work collaboratively with other team members to achieve sales goals and store objectives.

Requirements

  • High school diploma or equivalent required.
  • Previous retail experience preferred.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Ability to lift up to 50 pounds and stand for long periods of time.