Program Manager for Senior Food Access

5 days ago

Chicago, Illinois, United States Feeding America Full time
Job Title: Program Manager for Senior Food Access

About the Job:

We are seeking a skilled Program Manager to join our team at Feeding America. This is an exciting opportunity to make a meaningful impact on the lives of older adults in Cook County.

Job Summary:

The Program Manager will be responsible for supporting the design, implementation, and logistics management of targeted food access programs for older adults. This role will work collaboratively with community partners to ensure strong relationships and effective program delivery.

Main Responsibilities:

  • Servicing Partnerships: Support the day-to-day coordination of federal commodity box programs and food pantry-style programs designed for older adults.
  • Ensuring Compliance: Ensure all partners operate in accordance with the Food Depository and USDA's food service standards, providing food access to targeted communities.
  • Customer Service: Provide ongoing customer service and technical assistance support for program partners.
  • Site Visits: Conduct partner site visits to provide on-site support and ensure strong partner relationships.
  • New Partnerships: Identify new partnerships and resources to ensure the growth and development of program sites.
  • Training Facilitation: Work in collaboration with the Partner Services and Training team to facilitate annual training for program partners.
  • Awareness Expansion: Work to expand awareness of existing other food nutrition programs, such as SNAP, through targeted community outreach efforts.
  • Reporting: Support the client intake and reporting process to improve community partner and client experience.
  • Relationship Building: Build strong relationships with partners and key stakeholders.
  • Knowledge Development: Develop knowledge of programs serving older adults and people with disabilities at the Food Depository and across Cook County.

Requirements:

  • Bachelor's degree in a relevant field or equivalent experience.
  • At least 2-3 years of experience in relationship management, project management, program implementation, and/or community organizing.
  • Proficient computer skills, including MS Office applications, and the ability to quickly learn new software programs and online platforms.
  • Strong orientation towards customer service.
  • Ability to work independently and proactively in a fluid environment, lead projects, meet multiple concurrent deadlines, and organize time and priorities.
  • Must be passionate about meeting the needs of older adults and underserved communities.
  • Must be comfortable working with diverse populations in various Cook County neighborhoods.
  • Must have access to a working vehicle, with valid insurance and possess a valid Illinois driver's license.
  • Knowledge of the landscape of older adult work within Cook County, preferred.
  • Bilingual Spanish, preferred.

Work Environment:

This position will work in a normal office environment, with some warehouse environment and occasional field work. The hybrid work environment includes Tuesdays, Wednesdays, and Thursdays in the office. Occasional out-of-office meetings and events may require some evening and weekend work.

Benefits:

  • Health, dental, and vision insurance coverage.
  • Employer-paid life and disability insurance.
  • Employee Assistance Program.
  • 403(b) retirement plan with employer contribution.
  • Generous paid time off.
  • Parental leave.
  • On-site gym.
  • $3,000 annual employer-paid ThrivePass lifestyle and wellness benefit program.
  • $250 employee referral bonus.

Estimated Salary: $65,000 - $80,000 per year based on location and experience.

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