Customer Service Representative

5 days ago


Miami, United States Midway Ford Miami Full time
Job Title:

Customer Service Representative

About Us:

Midway Ford Miami is a leading automotive dealership seeking a highly motivated individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing top-notch customer service and support.

Responsibilities:
  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Schedule appointments and manage the call center
  • Perform various office tasks and duties assigned by management
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work well in a fast-paced environment
  • Familiarity with scripting and ability to follow protocols
  • Discipline and organizational skills
  • Fast typing and writing skills
Salary and Benefits:

$40,000 - $60,000 per year, plus benefits including medical, dental, and vision plans, paid holidays and vacations, short- and long-term disability, paid life insurance, and 401(k) retirement plan.



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