Customer Service Specialist

3 weeks ago


Lakewood, Washington, United States Knitwell Group Full time
About Us
We are Lane Bryant, a leading plus-size fashion brand that empowers women to express themselves through confidence and self-expression. We are looking for talented individuals who share our values of acceptance and inclusivity.

Sales Associates play a critical role in delivering an exceptional customer experience by providing personalized service, building relationships with customers, and driving sales growth. Key responsibilities include:
  • Service
    • Support a team selling environment that delivers a fashion-focused Lane Bryant experience for our guests.
    • Demonstrate selling, incentive, and product knowledge strategies to drive sales.
    • Build guest loyalty by team-selling pants, Cacique, and credit.
  • Execution
    • Partner with the Store Leadership Team to execute floorsets to visual brand standards.
    • Replenish sales floor as needed to maintain a visually appealing store environment.
  • Talent
    • Own training and self-development to enhance skills and performance.

Key qualifications include:

  • Strong communication and customer service skills.
  • 1 year of specialty retail experience.
  • High school diploma required.

We offer a competitive salary of $$15.50/hour, plus benefits and opportunities for advancement. If you are passionate about delivering exceptional customer experiences and promoting a culture of acceptance and inclusivity, we encourage you to apply.

The Knitwell Group is committed to hiring and developing the most qualified people at all levels without regard to sex, race, color, national origin, religion, age, disability, or any other protected classification under applicable law.



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