Director of Recreation Operations

1 month ago


Kapolei, Hawaii, United States Marriott Vacations Worldwide Full time
Job Summary

We are seeking a highly motivated and experienced Recreation Manager to join our team at Marriott Vacations Worldwide. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our recreation department, ensuring exceptional customer service, and driving revenue growth.

Key Responsibilities
  • Supervise and manage a team of recreation associates to ensure seamless delivery of services.
  • Develop and implement strategies to drive revenue growth and improve customer satisfaction.
  • Manage the scheduling of events, programs, and activities, as well as the work of recreation associates.
  • Develop and manage the children's program, including coordinating activities, purchasing equipment and supplies, and ensuring compliance with safety standards.
  • Manage pool and beach areas, including overall maintenance, daily upkeep and cleanliness, and the operation of cabana units.
  • Communicate with property and corporate leaders to ensure alignment on key initiatives and projects.
  • Partner with other department heads to deliver and execute events and activities that enhance the Owner/Guest experience.
  • Provide exceptional customer service, ensuring that all guests receive a high level of service and satisfaction.
  • Conduct human resources activities, including interviewing and hiring, training, and performance management.
Requirements
  • High school diploma or GED; 2 years' experience in the recreation/health club operations or related professional area. OR
  • 2-year degree from an accredited university in Health Education, Physical Education, Resort and Restaurant Management, or related major; no work experience required.
What We Offer

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We offer a competitive salary range of $82,476 - $94,800 with a bonus plan, as well as relocation assistance.



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