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Community Engagement Specialist
2 months ago
Hours Per Week: 40, with Retention Pay Available
Overall Objective of Position:
The Community Engagement Specialist is tasked with providing comprehensive case management services related to sexual violence, alongside facilitating volunteer training initiatives. This role is non-exempt and includes supervisory responsibilities for certain volunteers.
Reports to:
County Supervisor
Office Location:
The primary workspace is based in a central location, with potential travel required to various counties within the service area on a regular basis.
Key Responsibilities:
Ethical & Professional Conduct:
- Uphold the mission and values of the organization in all professional interactions.
- Exhibit a respectful and non-judgmental attitude towards colleagues, clients, and community members.
- Ensure client confidentiality and manage information sharing in accordance with legal requirements.
- Deliver compassionate and empathetic support while maintaining professional boundaries.
- Adhere to mandatory reporting and confidentiality laws.
- Engage in goal-setting for the organization and foster open communication and teamwork.
- Participate in relevant meetings, consultations, and strategic planning sessions.
- Maintain accurate records of client interactions and complete necessary documentation promptly.
- Assist with general office tasks as needed, including answering phones and filing.
- Contribute to special projects and assignments as directed by the Executive Director or Supervisor.
Primary Duties:
- Manage an active caseload of approximately 15-20 clients, providing support through various communication methods.
- Offer client-centered, trauma-informed, and culturally sensitive crisis intervention and direct services to victims and survivors of sexual violence.
- Organize and lead training sessions for staff and students on prevention education and awareness.
- Provide clients with information on safety planning, the dynamics of sexual violence, and related topics.
- Document services accurately using various reporting tools to ensure comprehensive service delivery.
- Offer legal advocacy, including assistance with protective orders and support during legal proceedings.
- Conduct community education initiatives to raise awareness about available services.
- Coordinate client services with staff and volunteers to ensure comprehensive support.
- Report programming issues and trends to the County Supervisor.
- Ensure timely completion of statistics and reports for board meetings and grant writing.
- Schedule regular program meetings to discuss client concerns and professional development.
- Maintain a commitment to continuing education, completing a minimum of 20 hours annually.
- Provide 24-hour response support to survivors at various locations, sharing on-call responsibilities with other staff.
- Perform additional duties as assigned by the Executive Director or County Supervisor.
Community Relations:
- Network with relevant systems and represent the organization at interagency meetings.
- Assist with community education and professional training initiatives.
- Promote services to community agencies to encourage referrals.
- Engage in public speaking and evaluate educational programs.
- Attend statewide networking meetings as appropriate.
Professional Development:
- Stay informed about legislative changes affecting service areas.
- Participate in ongoing training and staff in-services.
Development Program Responsibilities:
- Coordinate fundraising efforts and manage donor relations.
- Assist with annual communications and outreach initiatives.
- Engage in additional development tasks as time permits.
Volunteer Advocacy Program Responsibilities:
- Recruit and train volunteers for advocacy and support roles.
- Develop awareness plans for the volunteer program.
- Ensure compliance with training requirements and maintain necessary documentation.
- Provide regular reports on volunteer statistics and activities.
- Facilitate ongoing training and meetings for volunteers.
Qualifications:
- Preferred: Bachelor’s degree in psychology, human services, criminal justice, or a related field; or equivalent experience totaling four years.
- Minimum: Associate degree in a relevant field or equivalent experience totaling two years.
- Demonstrated competency in the responsibilities outlined above.
- Strong understanding of issues related to sexual violence at both individual and community levels.
- Ability to work with diverse populations and maintain confidentiality.
- Excellent advocacy, communication, and organizational skills.
- Proficient in computer applications, particularly word processing and spreadsheets.
- Valid driver’s license and reliable transportation are required.
- Commitment to the mission and values of the organization.