Wireless Sales Associate

3 weeks ago


Pinole, California, United States T-Mobile Full time
Company Overview:
T-Mobile is a leading wireless carrier that offers a range of services and products to its customers. As a Mobile Associate, you will play a crucial role in delivering exceptional customer experiences and driving sales growth.

Salary:
The estimated annual salary for this role is $40,000-$60,000, depending on experience and performance. In addition to base pay, employees are eligible for an annualized incentive target of $18,000/year. Actual incentives vary based on performance and full-time status.

Job Description:
As a Mobile Associate, you will work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. You will be responsible for building energy and excitement around our products and services, immersing yourself in significant connections with our customers, and continuously working to build expertise in uncovering our customers' needs. This role is a learning opportunity, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert.

Required Skills and Qualifications:
To succeed in this role, you will need:
  • A high school diploma or equivalent
  • 6 months of customer service and/or sales experience, preferably in a retail environment
  • Passionate customer advocacy, with a desire to build relationships and deliver exceptional customer experiences

Benefits:
T-Mobile offers a comprehensive benefits package, including medical, dental, and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off, and up to 12 paid holidays. Employees also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs.

Why Join Us?
T-Mobile is committed to creating a workplace culture that values diversity, equity, and inclusion. We offer a range of opportunities for career growth and development, and we're passionate about helping our employees achieve their goals.

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