Retail Associate
3 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Member Assistant - Cart Attendant. In this role, you will play a critical part in ensuring our members have a positive shopping experience by providing exceptional service and support.
Key Responsibilities- Ensure club pick up orders are filled by contacting members to notify when pickup time is delayed; informing members when products are unavailable; offering members alternative product options when needed; ensuring products are selected and packaged according to company policies and procedures; ensuring items are dispensed when members arrive for pickup; resolving member issues and concerns; and promoting the company's products and services.
- Maintain safety of facility according to company policies and procedures by conducting safety sweeps; following procedures for handling merchandise; and correcting and reporting unsafe situations to facility management.
- Provide member service by acknowledging the member and identifying member needs; assisting members with purchasing decisions; processing member purchases; assisting with payments according to company policies and procedures for different membership and payment types; utilizing cash registers to assist members with transactions; locating and organizing merchandise; zoning the designated areas; resolving member issues and concerns; promoting the company's products and services; organizing and maintaining availability of carts/flatbeds; assisting members with transporting items; utilizing cart retrieval equipment according to company policies and procedures; and maintaining parking lot cleanliness.
- Customer Service, Retail experience including operating cash register, Working with mobile retail applications
At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Our benefits include health, financial, and paid time off benefits, as well as other perks like company discounts and education assistance.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://www.walmartcareers.com/benefits.
The hourly wage range for this position is $15.00 to $22.00. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances.
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