Customer Service Representative

1 week ago


LaMoure, North Dakota, United States Bank North Full time
Job Description

The Customer Service Representative at Bank North plays a crucial role in delivering exceptional service to customers, providing support and assistance with various banking transactions and services. This position requires strong communication skills, attention to detail, and the ability to work effectively in a team environment.

This is a full-time opportunity with an estimated salary range of $45,000 - $65,000 per year, depending on experience and qualifications. Benefits include health insurance, retirement plan, and paid time off.

About the Job:

  • Process a wide range of teller transactions for lobby, drive-up, and telephone customers in a timely, efficient, accurate and courteous manner
  • Maintain balanced cash drawer and appropriate cash limits
  • Provide customers with a variety of account related assistance
  • Promote and explain products and services offered by BankNorth to all customers
  • High ability to remain flexible and multi-task with shifting priorities on a daily basis
  • Uphold confidentiality of customer conversations, information and proprietary bank information
  • Open new consumer accounts, explaining deposit products and services available
  • Deliver consistent, superior customer service in accordance with BankNorth standards
  • Take ownership of customers by responding to inquiries and requests or directing them to the appropriate resources

Required Skills and Qualifications:

  • A high school diploma or equivalent
  • Basic math proficiency
  • Cash handling experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment

Benefits:

  • Health insurance
  • Retirement plan
  • Paid time off


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