Program Manager

4 days ago


Baltimore, Maryland, United States York Telecom Corporation Full time

Yorktel is seeking a highly skilled Program Manager to serve as the lead point of contact between the customer and Yorktel for the Office of Communication (OCOMM) Multimedia Service Contract. The ideal candidate will possess strong verbal and written communication skills, with the ability to work with customer executive level, mid-level management, and Yorktel staff.

The Program Manager will report to the Executive Vice President of Strategic Programs and act as a liaison to the various Yorktel organizations involved with customer-related projects and services. Key responsibilities include managing direct and indirect interactions with on-site contractor staff, coordinating tasks and administrative issues with Yorktel Team Leads and team members, and approving PTO requests, timesheets, and invoices.

The successful candidate will also be responsible for creating Team Lead evaluations, monitoring Performance Improvement Plans, and reporting to and holding monthly meetings with the Contracting Officer's Representative (COR). Additionally, they will oversee all call orders issued under the Blanket Purchase Agreement (BPA) and interface with multiple customer organizations, groups, and Task Managers purchasing services.

Requirements include a minimum of 6 years of experience in Project Management, a Bachelor's degree in business administration or a related field, and previous Program Manager experience. The ideal candidate will also possess strong negotiation skills, proficiency in using software such as Outlook, Excel, Word, and other Microsoft programs, and the ability to develop and provide technical recommendations.

Yorktel offers an excellent salary and benefits package, including 401k and Flex 125 plans. We are an equal opportunity employer and welcome applications from women, minorities, individuals with disabilities, and veterans.


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