Retail Team Member

5 days ago


Worcester, Massachusetts, United States T-Mobile Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our retail team as a Mobile Associate. As a key member of our team, you will be responsible for providing exceptional customer service and sales support to our customers. Your primary objective will be to understand and meet the needs of our customers, ensuring they receive the best possible experience in our stores.


Key Responsibilities

Your key responsibilities will include:

  • Providing world-class customer service and sales support to our customers
  • Understanding and meeting the needs of our customers
  • Working effectively in a fast-paced environment
  • Maintaining a strong focus on delivering exceptional customer experiences

Requirements

To be successful in this role, you must have:

  • A high school diploma or equivalent (required)
  • At least 6 months of customer service and/or sales experience (preferred)
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment

Benefits and Perks

T-Mobile offers a comprehensive benefits package designed to support the well-being of our employees and their families. This includes medical, dental, and vision insurance, a flexible spending account, 401(k) plan, employee stock grants, and access to commuter and transit programs. We also offer paid time off, up to 12 paid holidays, paid parental and family leave, and family building benefits.



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