Disaster Restoration Lead Technician

6 days ago


Lewisville, North Carolina, United States Paul Davis of Piedmont, Triad West, & Mountain Regions, NC Full time
Job Summary

We are seeking a skilled Disaster Restoration Lead Technician to join our team at Paul Davis of Piedmont, Triad West, & Mountain Regions, NC. As a lead technician, you will be responsible for overseeing mitigation restoration projects and providing exceptional customer service.

About the Role

This is a key leadership position that requires strong technical skills, excellent communication abilities, and a commitment to delivering world-class results. You will work closely with our team to respond to emergency situations, mitigate property damage, and restore properties to their original condition.

Responsibilities
  • Lead mitigation restoration projects, including creating assignments, coaching technicians, and managing customer communications
  • High-level performance of water mitigation, tarping, board up, mold remediation, asbestos/lead abatement, and carpet cleaning/reinstallation services according to industry specifications
  • Focus on providing excellent customer service, responding to customer needs, and ensuring timely project completion
  • Be accessible by phone, participate in the on-call schedule, and unload and reload assigned vehicles with equipment
  • Maintain equipment cleanliness and organization in the shop, unloading trash in assigned areas, and assist other team members as needed
Requirements
  • 2 years of restoration and mitigation experience; lead technician experience highly desired
  • Dedication to customer service, fluency in English, valid driver's license with a clean record, and ability to lift 100 LBS frequently
  • Comfortable driving a truck with trailer attached when needed for jobs, desire to continually learn new things, and willingness to grow with the company
Compensation and Benefits
  • $20-22 per hour based on experience and certifications
  • Leadership development opportunities, monthly cross-training sessions, flex schedule, paid training, health, dental, and vision insurance, bonus program for performance, and referral program
  • Award-winning culture and team dynamic, supportive environment, and opportunities for career advancement
Note

Please note that employment offers are contingent upon satisfactory background checks and drug screenings.



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