Service Advisor Representative
1 week ago
About Us
Love's Travel Stops & Country Stores is a leading provider of travel stops and convenience stores. We are committed to delivering exceptional customer service and promoting a safe and clean environment for our customers.
Job Summary
We are seeking a skilled and customer-oriented Service Advisor to join our team at Love's Travel Stops & Country Stores. As a Service Advisor, you will be the primary contact between customers and our sales department, responsible for providing detailed repair cost estimates, sales promotions, and obtaining necessary approvals and payments.
Key Responsibilities
- Maintain a safe and clean facility
- Greet customers, address vehicle service needs, and document issues
- Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments
- Keep customers updated on vehicle status and provide comprehensive explanations of completed work
- Handle customer complaints and resolve concerns
Requirements
- Experience: 6 months in customer service or sales preferred
- Requirements: Valid driver's license with clean safety record, pass drug screening and medical exam as per regulations
Benefits
- Fuel Your Growth with Love's - company funded tuition assistance program
- Paid Time Off
- Flexible Scheduling
- 401(k) – 100% match up to 5%
- Medical/Dental/Vision Insurance after 30-days
- Competitive Pay
- Career Development
- Quarterly Bonus Program
Estimated Salary
$40,000 - $60,000 per year
Our Culture
We value diversity and inclusion in the workplace and strive to create a welcoming environment for all employees. We are an Equal Opportunity Employer and encourage veterans to apply.
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