Customer Service Representative

3 weeks ago


Silver Bay, Minnesota, United States H&R Block Full time
About H&R Block

We are a company that believes in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.

We strive for a connected culture where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

A Day in the Life

As a Client Service Professional/Receptionist at H&R Block, you will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists. You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

You will be responsible for answering phones and greeting clients in a personalized, friendly, and inviting manner. You will match clients with the best-suited tax professional for their needs, schedule clients how they would like to be scheduled, and ensure all clients' needs have been met during service both in person, over the phone or virtually.

You will maintain office cleanliness and organization of resources with team members and perform other duties as assigned.

The Ideal Candidate

We are looking for someone who has experience working in a fast-paced environment, previous experience in a customer service environment, and strong organizational and time-management skills. You should also be computer proficient with the ability to use Microsoft Office.

You will thrive in an environment where teamwork and collaboration are valued. If you are looking for a career where you can make a meaningful difference, we want to hear from you.

Benefits

We believe in our people and commit to their total well-being. Our benefit offerings include an Employee Assistance Program with Health Advocate, a Wellbeing program to help you build healthy habits, Neurodiversity and caregiver support available to you and your family, various discounts on everyday items and services, Medical Coverage, 401k Retirement Savings Plan, and Employee Stock Purchase Plan.

Estimated Salary: $45,000 - $55,000 per year

This salary range is based on the job requirements, location, and industry standards. We offer competitive salaries and benefits to our employees, and we look forward to discussing this opportunity further with you.



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