Customer Service Representative

4 days ago


Columbus, Ohio, United States Progressive Full time

Transformative Opportunity

We are seeking a skilled Customer Service Representative to join our team at Progressive Insurance. In this role, you will have the opportunity to work in a fast-paced environment and provide exceptional service to our Spanish-speaking customers. You will be responsible for taking inbound calls, answering customer inquiries, and resolving issues in a timely and professional manner.

The ideal candidate will have a minimum of two years of relevant work experience, excellent communication skills, and the ability to multitask in a dynamic environment. A Property & Casualty license is also required for sales roles. If you are fluent in English and Spanish, you may be eligible for an additional $1.00 per hour.

Salary Range:$20.25-$21.50 per hour

About Progressive:

At Progressive, we are committed to providing our customers with exceptional service and support. We offer a competitive salary, gainshare annual cash incentive payment, and performance-based rewards. Our benefits package includes 401(k) matching, medical, dental, and vision insurance, as well as wellness and mental health programs.

Requirements:

  • Minimum of two years relevant work experience
  • Fluent in English and Spanish (verbal and written)
  • Property & Casualty license for sales roles


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